A note on evidence quality
Not everything on this page is equally solid, and it would be dishonest to present it as if it were.
Market sizing, device adoption and regulatory figures come from research houses, industry bodies and public authorities — Juniper Research, Counterpoint Research, Kaleido Intelligence, Trusted Connectivity Alliance, The Business Research Company, UN Tourism and national statistics agencies. They are citable, but the forward-looking ones are still projections: a 2030 figure is a model, not a result, and this sector's forecasts have been revised in both directions before now.
Wholesale rate ranges, profile provisioning fees, support-cost estimates, refund rates and activation-failure observations are practitioner-reported. They come from public write-ups by people who operate eSIM marketplaces. They describe real experience, but they are self-reported, unpublished, un-audited and they vary enormously by route, volume and supplier. Treat every one of them as indicative, and replace them with your own rate card before you build a business case on them.
On activation failure rates specifically: we searched for an independent, third-party study quantifying eSIM activation failure as a percentage and did not find one. None is quoted on this page. The industry consensus that activation problems are the dominant support cost is widely repeated but not, as far as we can establish, independently measured — so we describe it as a structural risk and a design priority, not as a statistic.
We would rather you trusted the parts of this page that are sourced than be impressed by a total that is not.